The general manager of a clothing store recently gave a motivational PowerPoint presentation to his employees on the value of being courteous to each customer. The manager's behavior is an example of
A) leading.
B) delegating.
C) upkeep.
D) situational control.
E) planning.

Question

Quizplus · Accepted Answer

Leading is defined as motivating, directing, and otherwise influencing people to work hard to achieve the organization's goals.

The General Manager of a Clothing Store Recently Gave a Motivational