Petra, a plant manager, received an e-mail from the CEO stating that the company will now be focusing on customer service. The e-mail also stated that all plant managers need to implement this policy and coordinate the activities related to this strategy for their lowest-level managers. Petra is a
A) team leader.
B) first-line manager.
C) board member.
D) middle manager.
E) top manager.

Question

Quizplus · Accepted Answer

Middle managers implement the policies and plans of the top managers above them and supervise and coordinate the activities of the first-line managers below them.

Petra, a Plant Manager, Received an E-Mail from the CEO