Heather reports to the front desk manager. Heather is responsible for directing the team activities of four cashiers who are responsible for developing a plan to improve customer service. Heather does NOT have authority over other team members, but she provides guidance, instruction, and direction to them. Heather is a(n)
A) lower-level manager.
B) nonmanagerial employee.
C) advisory manager.
D) director of the board.
E) top-level manager.

Question

Quizplus · Accepted Answer

Nonmanagerial employees either work alone on tasks or with others on a variety of teams. They do not formally supervise or manage other people, and they are the bulk of a company's workforce.

Heather Reports to the Front Desk Manager