Which of the following do business marketers increasingly recognize as a major component of marketing strategies?

Question

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Business marketers are recognizing that providing excellent customer service is a major component of marketing strategies. This includes building strong relationships with customers, understanding their needs and preferences, and continually improving the customer experience. Price collusion (B) refers to illegal agreements among competitors to fix prices, while ethnocentrism (C) is a belief in the superiority of one's own culture or ethnic group. The divider effect (D) is not a recognized term in marketing.

Which of the Following Do Business Marketers Increasingly Recognize as a Major