Planning the sales call is called:
A)Cold call prep.
B)The preapproach.
C)Qualifying the prospect.
D)Customer advocacy.

Question

Quizplus · Accepted Answer

The preapproach is the stage of planning the sales call where the salesperson researches and prepares for the customer's needs, concerns, and preferences before initiating contact. Cold call prep is specifically for contacting potential customers who have not expressed any prior interest in the product or service. Qualifying the prospect is the process of determining if the potential customer has the means, authority, and willingness to purchase. Customer advocacy is the act of promoting the customer's best interests within the company.

Planning the Sales Call Is Called