Common customer concerns generally:
A)Are unanticipated.
B)Fall into five areas.
C)Are self-evident.
D)Are not worth worrying about.

Question

Quizplus · Accepted Answer

Common customer concerns generally fall into five areas, which are product performance, customer service, product features, billing and payments, and delivery and returns. It is important for businesses to address these concerns in order to retain customers and maintain a positive reputation.

Common Customer Concerns Generally