Dealing with customer objections is an element of the relationship-building process that:
A)Usually is a nonissue.
B)Many salespeople do not enjoy.
C)Is best just to get over with,no matter how confrontational.
D)Should be avoided to remain friendly.

Question

Quizplus · Accepted Answer

Dealing with customer objections can be challenging, and many salespeople may find it uncomfortable or difficult. However, addressing objections effectively can be a crucial part of building a positive relationship with the customer and ultimately closing the sale. Ignoring or avoiding objections is not a productive approach.

Dealing with Customer Objections Is an Element of the Relationship-Building