The best way to address a customer's loyalty to their existing supplier is to:
A)Criticize the competitor's products.
B)Criticize the competitor's company.
C)Criticize both the competitor's products and company.
D)Focus on your product and company.

Question

Quizplus · Accepted Answer

Focusing on your own product and company can help establish trust and credibility with the customer, rather than resorting to negative tactics like criticizing the competitor. Highlight the unique features and benefits of your product and demonstrate how it can better meet the customer's needs. Building a positive relationship with the customer is more effective in winning their loyalty than bashing the competition.

The Best Way to Address a Customer's Loyalty to Their