Businesses use CRM techniques to deliver value to customers while promoting customer loyalty.

Name: Businesses use CRM techniques to deliver value to customers while promoting customer loyalty.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

CRM or Customer Relationship Management techniques are specifically designed to enhance customer satisfaction and loyalty by identifying their needs and providing personalized solutions. Therefore, businesses use CRM techniques to deliver value to customers while promoting customer loyalty.

Businesses Use CRM Techniques to Deliver Value to Customers While