"I realize that my company's barcode label printer is more expensive than others that you may be looking at,but the Zelton barcode label printer is designed for Microsyne operating systems.Your employees will be able to learn how to operate our machine much faster than other brands because of their familiarity with Microsyne.You won't experience any loss in productivity as this printer is synced with your system.It takes up to two weeks for employees to become comfortable using some of the other brand barcode label printers on the market." Which method for dealing with objections is the Zelton Systems salesperson using in this example?
A) Direct acceptance
B) Pass-up
C) Referral
D) Revisit
E) Compensation

Question

Quizplus · Accepted Answer

The salesperson is using the compensation method by acknowledging the higher cost but highlighting the benefits, such as compatibility with the Microsyne operating system and faster employee training, to justify the expense.

"I Realize That My Company's Barcode Label Printer Is More