If a salesperson uses the postpone method of responding to an objection and the prospect obstinately insists on an answer right at the time,the salesperson should:
A) answer the objection.
B) repeat the request for permission to postpone the objection.
C) directly refuse and continue with the original presentation plan.
D) attempt to change the subject.
E) ask to reschedule the appointment to a better time.

Question

Quizplus · Accepted Answer

If the prospect obstinately insists on an answer, it's best for the salesperson to answer the objection rather than persisting with the postpone method. This shows the prospect that the salesperson is actively listening and addressing their concerns, which can help build trust and rapport.

If a Salesperson Uses the Postpone Method of Responding to an Objection