Gary objected to the high cost of the copier that Lynette was suggesting his office purchase.Lynette stated,"The initial price is one of the highest on the market,but this copier offers the fastest output rates available on the market and it has one of the best maintenance records in the industry.This will assist you in meeting those critical production deadlines you told me about." Lynette is using the _____ method to respond to Gary.
A) direct acceptance
B) pass-up
C) referral
D) revisit
E) compensation

Question

Quizplus · Accepted Answer

Lynette is using the compensation method by acknowledging Gary's objection (the high initial cost) and offering a benefit to outweigh it (fastest output rates and best maintenance record). This shows that she is willing to work with him to find a solution and address his concerns.

Gary Objected to the High Cost of the Copier That