_____ are programs that can search the web and find relevant information for a user.
A) log files
B) web bugs
C) cookies
D) click-streams
E) web analytics
Correct Answer:
Verified
Q1: The planning phase of CRM adoption and
Q2: Customer Relationship Management (CRM) is the use
Q3: There are many steps within a CRM
Q5: A program designed to assist users on
Q6: Intelligent agents are also called _.
A) spies
B)
Q7: The CRM process includes:
A) data analysis and
Q8: Customer relationship management strategies may attempt to
Q9: In describing technologies the following is a
Q10: When implementing a CRM project it is
Q11: CRM is used by companies that want
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