A program designed to assist users on the web to carry out tasks such as searching for information or automating tasks is known as:
A) log files.
B) permission marketing.
C) intelligent agents.
D) click-stream analysis.
E) data mining
Correct Answer:
Verified
Q1: The planning phase of CRM adoption and
Q2: Customer Relationship Management (CRM) is the use
Q3: There are many steps within a CRM
Q4: _ are programs that can search the
Q6: Intelligent agents are also called _.
A) spies
B)
Q7: The CRM process includes:
A) data analysis and
Q8: Customer relationship management strategies may attempt to
Q9: In describing technologies the following is a
Q10: When implementing a CRM project it is
Q11: CRM is used by companies that want
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