Email campaigns, real time chat, Voice over Internet Protocol (VoIP) , intelligence agents, and email management are examples of:
A) customer service campaigns.
B) online marketing campaigns.
C) company's promotion of products.
D) system integration and implementation.
E) CRM final product.
Correct Answer:
Verified
Q19: According to the textbook, what is the
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Q21: A call centre is one potential customer
Q22: The following is an example of potential
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Q25: When attempting to implement a CRM project,
Q26: An automotive dealership devised a low-cost campaign
Q27: Customer intelligence involves the use of CRM
Q28: Up-selling is the process of encouraging customers
Q29: Customer Relationship Management (CRM) technologies allow customer
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