For a new type of golf footwear,"800 number service with less than five minutes' waiting time,covering the needs of 80 percent of callers from the United States this year and from the other markets by end of second year" is most likely to be the deliverable of the _____ department.
A)marketing
B)engineering
C)information technology
D)finance

Question

Quizplus · Accepted Answer

A less than five minute waiting time for an 800 number service is most likely to be achieved through the efforts of the information technology department, which is responsible for setting up and maintaining system infrastructure for communication and data management. The marketing department may help to promote the service and provide input on the needs of callers, but they would not be directly responsible for implementing the technical aspects of the service. Engineering may be involved in designing the golf footwear, but not necessarily in setting up the phone service. Finance would not have a major role in achieving the stated deliverable.

For a New Type of Golf Footwear,"800 Number Service with Less