Satisfying the service needs of accounts by telephone is not recommended for salespeople despite in cost reductions.

Question

Quizplus · Accepted Answer

The increasing cost of a personal sales call and the increasing amount of time spent traveling to make personal calls are reasons for the efficient territory manager to look to the telephone as a territory coverage tool. With field sales costs still rising and no end in sight, more companies are developing telephone sales and marketing campaigns to supplement personal selling efforts.

Satisfying the Service Needs of Accounts by Telephone Is Not