Salespeople should avoid providing information to their companies or customers about competitors' activities or market opportunities since such actions violate client confidence and are considered unethical.

Question

Quizplus · Accepted Answer

Salespeople should provide information to their companies on such topics as competitors' activities, customers' reactions to new products, complaints about products or policies, market opportunities, and their job activities. Salespeople are a vital part of their employers' information retrieval system and such actions are expected and ethical.

Salespeople Should Avoid Providing Information to Their Companies or Customers