Service quality factors include the following except
A) reliability
B) empathy
C) intangibility
D) promptness
Correct Answer:
Verified
Q28: The service quality factor of _ refers
Q29: Guarantees are a common marketing tactic to
Q30: As part of managing the _ component
Q31: Sports properties can use the following to
Q32: For sports properties,the key element for bringing
Q34: For a sports property,marketing service quality is
Q35: Some of the intangible elements of a
Q36: Research has consistently found that _ is
Q37: Mariah found that the speed of service
Q38: As part of managing the _ component
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