Which of the following statements about 'building the brand' is false?
A) Every communication program should be seen as a brand-building opportunity
B) Brand building is the process of creating that personality or set of association for the brand
C) In business markets, brands tend to be built upon experience and long-run consistency, more than clever advertising and a single campaign
D) Brands can be built upon clever advertising and campaigns in business markets rather than experience and consistency
E) The brand not only serves as an information processing heuristic for buyers, it can serve as a safeguard in the exchange, the seller's pledge to be honored
Correct Answer:
Verified
Q28: A strategic,two-way communication targeted to specific customers
Q29: _ involves how the customer chooses to
Q30: The attempt to define the product's image/meaning
Q31: This is the desired behavior that one
Q32: When a company segments for CRM purposes,the
Q34: Communication goals should typically be based on:
A)
Q35: According to the text,what is the most
Q36: The desired outcomes for specific communications are
Q37: These are goals aimed at changing minds
Q38: The CRM process involves all the following
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