Tony Hsieh, CEO of Zappos, offers one month's salary to anyone who
A)identifies a completely new market segment with a product to match it.
B)finds a way of improving service to online customers.
C)takes the customer loyalty training class and decides to quit anyway.
D)finds a shoe-related product that Zappos does not already carry.
E)creates a humorous theme for one of the monthly company meetings.

Question

Quizplus · Accepted Answer

Tony Hsieh offered one month's salary to employees who completed the customer loyalty training class and decided to quit, as part of Zappos' strategy to ensure that only those truly committed to the company's culture stayed.

Tony Hsieh, CEO of Zappos, Offers One Month's Salary to Anyone