The traditional division between goods and services is outdated.The shift in focus to services is a shift from the means and the producer perspective to the __________________ perspective.
A) Necessary and income
B) Utilization and customer
C) Time and union
D) Social and employee
E) None of the above

Question

Quizplus · Accepted Answer

The shift in focus to services is a move towards the customer perspective. It is not just about producing goods, but also providing experiences and adding value to the customers' lives through services. This means that the utilization of services and how it benefits the customer is more important than just producing goods.

The Traditional Division Between Goods and Services Is Outdated