Intangibility means _________.
A) A service can not be seen, heard, tasted or felt by a customer
B) You can carry a service out with you from the retailer
C) You can not see the product or feel it
D) You can sense the service through the seven senses of the body
E) None of the above

Question

Quizplus · Accepted Answer

Intangibility refers to the fact that services cannot be seen, heard, tasted, or touched in the same way as physical products. This is because services are often experiences, performances or processes that are provided by people or systems.

Intangibility Means _________