When Chili's, TGI Friday's , Outback Steakhouse and other fast-casual restaurants began offering curbside delivery for call-in customers, the trend seemed unnoticed by the 'fast-food' chains like McDonalds.This illustrates Fred Wiersema's new market reality of ____________________.
A) Competitors proliferate
B) All secrets are open secrets
C) Innovation is universal
D) Information overwhelms and depreciates
E) Easy growth makes hard times
Correct Answer:
Verified
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B)
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