Which is the most important category (as evaluated in terms of weightings used by the outside assessors) of the Malcolm Baldrige National Quality Award Program?
A)Leadership
B)Strategic Quality Planning
C)Management of Process Quality
D)None of these is the most important for the award.

Question

Quizplus · Accepted Answer

The Malcolm Baldrige Award puts the most emphasis on results, not the listed categories.

Which Is the Most Important Category (As Evaluated in Terms