CRM is _______________.
A) A software system
B) A business strategy
C) Focused on maximizing profitability through serving the best customers
D) Customer-centric
E) All of the above
Correct Answer:
Verified
Q29: The ultimate goal of CRM is maximizing
Q35: _ is NOT an element of the
Q38: Which of the following is NOT true
Q39: Customer satisfaction is defined as _.
A) The
Q40: Implementing a CRM system and then having
Q41: _ is the third phase in the
Q42: _ is most likely NOT considered a
Q43: Six times a year,Patrick and Sally send
Q45: _ is the first phase in the
Q50: A data warehouse _.
A) Is a place
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