__________________ is NOT an element of the CRM process cycle.

Question

Quizplus · Accepted Answer

Supplier interface is not a part of the CRM process cycle. The CRM process cycle typically involves customer-related activities such as customer interaction, marketing planning, analysis and refinement of customer data, and knowledge discovery from the customer data. Supplier interface is a separate process that involves managing relationships with suppliers, which is not directly related to customer relationship management.

__________________ Is NOT an Element of the CRM Process Cycle