Customer __________ is usually based on a high level of perceived value derived from the offering and a strong relationship with the provider and its brand(s).

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Customer loyalty refers to a customer's willingness to continue doing business with a provider due to a combination of factors such as perceived value, brand reputation, and a positive relationship with the provider. It goes beyond customer satisfaction or retention and is usually a result of a strong emotional connection built by the provider.

Customer __________ Is Usually Based on a High Level of Perceived