Question 1

Amy,the manager of a branch location of a large travel firm,treated company resources as if they were her own and encouraged continued development and training of her employees.She cared about the staff deeply and even organized international volunteering activities to promote their growth.Amy could best be described as which type of leader?

Accepted Answer

Amy's behavior of treating company resources as her own and prioritizing the development and well-being of her employees aligns with the characteristics of a servant leader. This type of leader puts the needs of their team before their own, creates a supportive and empowering culture, and looks for ways to serve and improve the lives of others.

Question 2

Pat is something of a cheerleader around his team.He shares his vision and expresses his confidence in his team's ability to achieve his vision.He is quick to compliment and acknowledge team members' accomplishments,and he is enthusiastic about their successes.According to revised path-goal theory,Pat is using a(n)______ leadership style.

Accepted Answer

Pat's behavior aligns with the value-based leadership style, which involves inspiring and motivating team members by expressing confidence in their abilities and recognizing their achievements.

Question 3

"Do my subordinates perform unambiguous,easily understood tasks?" This question reflects the ______ dimension of situational control.

Accepted Answer

The question is related to the task structure dimension of situational control. This dimension determines the extent to which tasks are clear and unambiguous, and subordinates know what is expected of them.

Question 4

Which of the following is not positively associated with transformational leadership,according to research?

Accepted Answer

Research has consistently shown that transformational leadership is positively associated with goals consistent with those of the leader, more work engagement, higher levels of intrinsic motivation, and more identification with their work groups. However, it is not positively associated with less group cohesion. In fact, transformational leadership has been found to increase group cohesion and lead to more cooperative and supportive behavior among group members.

Question 5

This question contains two parts;be sure to answer both.First,identify and define the five sources of power.Second,imagine that the local branch of a national bank is located in your neighborhood,and you are the branch manager.You are having problems with the tellers who work the drive-through window;you are receiving complaints that they are very slow,and that they spend too much time talking to one another while long lines of cars build up.How might you wield each of the five types of power to solve the problem?

Accepted Answer

The answer of This question contains two parts;be sure to...

Question 6

Revised path-goal theory indicates to managers that they must consider

Accepted Answer

Revised path-goal theory emphasizes the need for managers to modify their leadership style to fit employee and task characteristics. This means that managers should not have a one-size-fits-all approach to leadership, but rather adapt their style based on the needs of their employees and the tasks at hand. This can ultimately lead to increased job satisfaction and performance among employees. The other answer choices are not supported by revised path-goal theory.

Question 7

Transformational leadership is positively associated with all the following except

Accepted Answer

Transformational leadership is typically associated with higher levels of organizational commitment and willingness to engage in organizational change. Therefore, less commitment to organizational change would not be positively associated with transformational leadership.

Question 8

Leaders especially want ________ who are productive,reliable,honest,cooperative,proactive,and flexible.

Accepted Answer

Leaders want followers who possess certain qualities like being productive, reliable, honest, cooperative, proactive and flexible. Out of the given options, only "followers" can be the best choice that fits the characteristics mentioned. Employers, clients, superiors or peers may not necessarily possess all the desired qualities.

Question 9

House's revision of his theory puts more emphasis on the need for leaders to foster

Accepted Answer

House's theory emphasizes the importance of empowering followers to develop intrinsic motivation, rather than relying solely on concrete rewards or external control. This is reflected in his revised path-goal theory, which emphasizes the leader's role in providing support, guidance, and empowerment to followers to help them achieve their goals.

Question 10

Judith supervises a call center department that receives stress-producing calls from unhappy customers.Turnover has increased by 33 percent over the last four months.Judith is understanding and patient with her staff,and tells them she knows what they're going through since it wasn't so long ago that she took those calls.According to revised path-goal theory,Judith is using a(n)______ leadership style.

Accepted Answer

Judith is demonstrating a supportive leadership style by being understanding and patient with her staff and acknowledging the stress of their job. This leadership style is one of the four styles in the revised path-goal theory, along with directive, participative, and achievement-oriented.

Question 11

According to the concept of full-range leadership,leadership behaviors vary along a range from ______ leadership at one extreme to transformational leadership at the other.

Accepted Answer

Full-range leadership suggests that leadership behavior varies along a full range of leadership styles, from passive (laissez-faire) "leadership" at one extreme, through transactional leadership, to transformational leadership at the other extreme.

Question 12

Which of the following is a characteristic of transformational leaders?

Accepted Answer

Transformational leaders are known for inspiring and encouraging their followers to achieve exceptional results and create significant change. They do this by promoting trust, commitment, and loyalty, rather than simply providing rewards in exchange for work. This leadership style is especially useful in dynamic and changing environments, as it helps motivate people to adapt and innovate in response to new challenges.

Question 13

The ______ model of leadership emphasizes that leaders have different sorts of relationships with different employees.

Accepted Answer

The leader-member exchange (LMX) model emphasizes that leaders have different sorts of relationships with different employees, based on levels of trust, respect, and mutual exchange. This model suggests that high-quality relationships between leaders and employees lead to better outcomes for both parties.

Question 14

A _______ leader is one who focuses on providing increased service to others.

Accepted Answer

A servant leader is one who prioritizes the needs of others and focuses on serving them. This kind of leader seeks to empower and support their team rather than just giving orders or focusing on their own success.

Question 15

Employees at Employees Credit Union were really impressed with Ryan,the new CEO.He was the first person who had fully developed a vision for the company about where it could go,and had energized everyone to try to get there.Ryan is a ______ leader.

Accepted Answer

Ryan is a transformational leader as he has developed a vision for the company and energized everyone to strive towards achieving it. Transformational leaders inspire and motivate their followers to achieve their full potential and aim for higher goals.

Question 16

Charismatic leadership is now considered part of ______ leadership.

Accepted Answer

Charismatic leadership is often associated with transformational leadership, as it involves inspiring and motivating followers to achieve a shared vision or goal. Transformational leaders often exhibit charismatic qualities, such as being passionate and having a strong sense of purpose, in order to inspire and engage their followers.

Question 17

Starbucks CEO Howard Schultz has made sure his employees have health insurance and work in a positive environment.He could best be described as which type of leader?

Accepted Answer

Schultz's actions align with the principles of servant leadership which focuses on serving the needs of employees and prioritizing their well-being, rather than solely focusing on achieving organizational goals.

Question 18

In the leader-member exchange model,the relationship between leader and follower that is characterized by mutual trust,respect,and liking is known as a(n)________ exchange.

Accepted Answer

In the in-group exchange, the relationship between leader and follower becomes a partnership characterized by mutual trust, respect, and liking, and a sense of common fates.

Question 19

Research shows that followers seek and admire leaders who create feelings of

Accepted Answer

Research shows that followers seek and admire leaders who make them feel significant. Leaders who give their followers a sense of importance and value are more likely to gain their trust, respect, and loyalty. Therefore, option C (significance) is the best answer.

Question 20

Suppose that you are managing a large retail store,such as a Macy's or Nordstrom,and want to convince several department managers to join a task force to make recommendations for marketing through social media.The department managers are already very busy,so you know it is going to be difficult to convince them to join the task force.Explain how you might use the five of the nine most relevant influence tactics discussed in the text.

Accepted Answer

The answer of Suppose that you are managing a large...

Quiz 14: Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader