Flaming or acting rudely toward others in negotiation occurs more frequently through e-mail than in face-to-face interactions because:
A)people feel more status competition when interacting face-to-face
B)people lack social cues and norms when they are on e-mail
C)people are more likely to seek revenge face-to-face than they are electronically
D)people are under the influence of superrationality when interacting electronically

Question

Quizplus · Accepted Answer

People may lack the social cues and norms that are present during face-to-face interactions when communicating through e-mail, leading to a higher likelihood of being rude or flaming.

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