2010,Gartner Research and 1To1 Media recognized Microsoft Dynamics Customer Relationship Management (CRM)and its xRM framework for delivering increased productivity and cost savings for customers worldwide.Microsoft experts work individually with customers on problem recognition and resolution and adapt their enterprise software to meet the unique needs of the customer.The Microsoft expert is engaged in __________ selling.

Question

Quizplus · Accepted Answer

Consultative selling involves working closely with customers to understand their needs and provide tailored solutions, which is what Microsoft experts are doing by adapting software to meet unique customer needs.

2010,Gartner Research and 1To1 Media Recognized Microsoft Dynamics Customer Relationship