Which of the following statements should the salesperson use to acknowledge and convert the prospect's objection into a reason for buying?

Question

Quizplus · Accepted Answer

Option B acknowledges the prospect's objection and provides a reason for the product's unique feature. By explaining that the lighter weight is intentional, the salesperson has successfully converted the objection into a reason to buy. Option A and E may be helpful in clarifying confusion, but do not directly address the objection. Option C attempts to downplay the objection, but may not satisfy the prospect's concerns. Option D is defensive and dismissive, which is not an effective way to handle objections.

Which of the Following Statements Should the Salesperson Use to Acknowledge