respond by saying courteously,"You're absolutely right,and I am going to make it my business to be sure that never happens again." Which method have you used to handle the customer's objection?

Question

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By agreeing with the customer's concern and assuring them that steps will be taken to address the issue, the customer's objection is acknowledged and neutralized in a courteous manner. This approach shows the customer that their feedback is valued and that the issue will be resolved, which can help to maintain a positive relationship with the customer.

Respond by Saying Courteously,"You're Absolutely Right,and I Am Going to Make