Which of the following is NOT a measure of the balanced scorecard's financial perspective?
A) Customer satisfaction
B) Cost reductions
C) Gross profit percentage
D) Operating profit
Correct Answer:
Verified
Q54: The internal business processes perspective of the
Q55: Which of the following need to be
Q56: Which of the following is NOT true
Q57: Measures of the balanced scorecard's internal-business-process perspective
Q58: Measures of the balanced scorecard's internal-business-process perspective
Q60: Orphan status represents an opportunity to evaluate
Q63: When analysing the change in operating profit,the
Q64: When evaluating managers and employees under the
Q71: For each of the following measures, identify
Q75: What is the primary purpose of the
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