Which of the following need to be clarified FIRST for successful balanced scorecard implementation?

Question

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Before implementing a balanced scorecard, it is important to clarify the organisation's vision and strategy. This provides the foundation for determining the objectives of all four balanced scorecard measurement perspectives and understanding how to measure value-added aspects of the business. Owner's expectations about return on investment can be aligned with the organisation's strategy, and elements pertaining to value-added aspects of the business can be identified and measured accordingly. However, without a clear vision and strategy, it is difficult to successfully implement a balanced scorecard.

Which of the Following Need to Be Clarified FIRST for Successful