Jan is an average salesperson.She tends to make her sales quota four out of every five months.Last month she closed the largest sale that her company has ever made in its history.Even though there is no indication that she is now an exceptional salesperson,her supervisor ranked her as one.This is an example of how a ____ error can influence a performance appraisal.
A) halo
B) leniency
C) recency
D) frequency
E) vestibule

Question

Quizplus · Accepted Answer

The recency error occurs when recent events disproportionately influence an evaluation, such as Jan's recent large sale affecting her supervisor's appraisal.

Jan Is an Average Salesperson