A recent study concluded that companies that had higher levels of customer satisfaction showed higher levels of
A)continuance commitment.
B)power distance.
C)broad-minded values.
D)employee engagement.
E)equality in the workplace.

Question

Quizplus · Accepted Answer

The study concluded that companies with higher customer satisfaction had higher levels of employee engagement. This suggests that satisfied customers may lead to more motivated and committed employees.

A Recent Study Concluded That Companies That Had Higher Levels