Hans,who works for small manufacturing business,has been instrumental in gathering support and leading the union drive at his place of work.According to the "exit-voice-loyalty-neglect" model,Hans' decision and actions to unionize would be an example of
A)exit.
B)voice.
C)disloyalty.
D)neglect.
E)passive action.

Question

Quizplus · Accepted Answer

According to the "exit-voice-loyalty-neglect" model, Hans' decision and actions to unionize would be an example of "voice." Voice refers to an active attempt to improve the situation through communication, persuasion, or collective action, rather than just leaving the organization (exit), being passive (neglect), or accepting the situation (loyalty).

Hans,who Works for Small Manufacturing Business,has Been Instrumental in Gathering