Question 1

Subordinates are more likely to be influenced by written and oral directions provided directly from their supervisor,rather than by witnessing a manager's decisions and behaviors.

Accepted Answer

Subordinates are often more influenced by observing their manager's decisions and behaviors, as these actions serve as a direct model of what is expected and valued within the organization, often carrying more weight than written or oral directions.

Question 2

An employee _____________ evaluates factors that are directly or indirectly related to achieving organizational and employee goals.

Accepted Answer

Performance appraisal is a process where an employee's performance is evaluated based on various factors related to achieving organizational and employee goals. It helps identify areas of improvement and provides feedback to employees regarding their performance. Stretch goals, wellness programs, and compensation structures are not directly related to evaluating employee performance.

Question 3

A more holistic and authentic picture of an employee's performance can be determined based on a(n)_____________,which includes evaluating information from multiple perspectives.

Accepted Answer

A 360 degree performance evaluation involves gathering feedback from multiple sources, such as colleagues, subordinates, and supervisors. This can provide a more well-rounded and authentic assessment of an employee's performance, as it takes into account a variety of perspectives and experiences.

Question 4

Which of the following characteristics is not associated with those representing a servant leader?

Accepted Answer

All of the characteristics listed are commonly associated with those representing a servant leader. Therefore, none of the above is the choice that is not associated with a servant leader.

Question 5

Which of the following personality traits has/have been shown to be strongly associated with ethical leadership?

Accepted Answer

Research has shown that ethical leadership is strongly associated with the personality traits of agreeableness and conscientiousness. These traits are characterized by a high level of concern for others and a strong sense of responsibility, which are key components of ethical leadership. Patience and kindness may contribute to a leader's overall effectiveness, but they are not specifically linked to ethical leadership. Morals and norms are important for ethical decision-making, but they are not personality traits.

Question 6

Managing employee and organizational ________________ is associated with better health,increased productivity and ethical employee behaviors,among other benefits.

Accepted Answer

Managing employee and organizational stress is linked to better health, increased productivity, and ethical behaviors.

Question 7

Violations are harm-generating behaviors that require forgiveness,which can be applied through a four-phase model for managers including 1)uncovering phase,2)decision phase,3)____________,4)outcome phase.

Accepted Answer

The answer of Violations are harm-generating behaviors that require forgiveness,which...

Question 8

Tools that can assist with enhancing ethical behavior in the workplace can include all but which of the following?

Accepted Answer

All of the options listed can be effective tools for enhancing ethical behavior in the workplace, so none of them would be excluded.

Question 9

A tool known as the ____________ can provide ethical leaders with more holistic goals and measurements for evaluating organizational performance.

Accepted Answer

The balanced scorecard is a tool that can help ethical leaders evaluate organizational performance from a more holistic perspective, taking into account financial, customer, internal business processes, and learning and growth goals. This framework can help leaders balance short-term and long-term objectives, and ensure that the organization is creating value for all stakeholders, not just shareholders. The other options listed are not specifically designed to address ethical leadership or provide a comprehensive approach to performance evaluation.

Question 10

The five dimensions associated with being a "Great Place to Work" as defined by the research institute responsible for Fortune magazine's annual listing include: credibility,respect,fairness,pride,and ___________.

Accepted Answer

The five dimensions associated with being a "Great Place to Work" as defined by the research institute responsible for Fortune magazine's annual listing are credibility, respect, fairness, pride, and camaraderie.

Question 11

Two important levers for ensuring high-quality and ethical performance are:

Accepted Answer

The answer of Two important levers for ensuring high-quality and...

Question 12

The approach focusing on achieving organizational results by humbly caring for and serving the needs of superiors,colleagues and subordinates is known as ____________ leadership.

Accepted Answer

The statement is describing the concept of servant leadership, where the focus is on serving others and empowering them to achieve organizational goals. Situational and ethical leadership may have some overlap with servant leadership, but they do not specifically emphasize the role of serving others in the same way.

Question 13

The ______________ approach advocates a holistic goal approach that takes into account an organizational's environmental,social and financial performance.

Accepted Answer

The triple bottom line approach takes into account an organization's environmental, social, and financial performance, and advocates for a holistic goal approach. The other options listed are related to specific methods of evaluating performance rather than an overarching approach.

Question 14

A useful tool for reducing workplace stress is _______________.

Accepted Answer

All three options can be effective tools for reducing workplace stress. Meditation can help individuals manage their emotions and focus their energy, wellness programs can encourage healthy habits and behaviors, and delegation training can help employees balance their workload and feel more in control of their work. Implementing all three options would provide a comprehensive approach to reducing workplace stress.

Question 15

A(n)____________ goal can be vulnerable to encouraging employee temptation toward dishonesty and to behave unethically if that is the only way they can achieve the goal by the specified deadline.

Accepted Answer

A stretch goal is designed to push employees beyond their comfort zones and achieve exceptional results, but it can also lead employees to engage in unethical behavior, such as cheating or cutting corners, in order to meet the deadline. This is because the focus is on achieving the goal at any cost, rather than on ethical behavior and integrity. Incremental, foundation, and reach goals are less likely to lead to ethical lapses, as they are designed to be more achievable and to allow for a greater emphasis on ethical behavior.

Question 16

A useful measure for assessing virtue ethics in ethical leaders focuses on the _____________ emphasized by Aristotle.

Accepted Answer

Aristotle emphasized the four cardinal virtues of courage, justice, wisdom, and temperance. Therefore, the most appropriate measure for assessing virtue ethics in ethical leaders is the cardinal virtues.

Question 17

__________________ is a goal-setting technique in which managers and their subordinates jointly determine work unit and individual goals in alignment with organizational goals.

Accepted Answer

The goal-setting technique described in the question is Management-by-objectives (MBO), where managers and subordinates work together to set goals that are aligned with the goals of the organization. SMART goals, motivation, and stretch goals are all related to goal-setting, but they do not involve joint determination of goals between managers and subordinates as MBO does.

Question 18

According to Torbert's management typologies,professionals such as senior executives tend to be achievers and strategists.

Accepted Answer

Torbert's management typologies classify professionals into seven types: opportunists, diplomats, experts, achievers, individualists, strategists, and alchemists. Senior executives are more likely to fall into the achievers and strategists categories based on their focus on goals and strategic thinking.

Question 19

SMART goals are specific,measurable,aligned,reachable and _______________.

Accepted Answer

The fifth letter in the SMART acronym stands for "time-bound," indicating that the goal has a set timeline for completion. This is important for planning and monitoring progress towards achieving the goal. Choices A, B, D, and E do not accurately reflect the final aspect of a SMART goal.

Question 20

Organizations that meet the "Great Place to Work" standards witness which of the following benefits?

Accepted Answer

Organizations that meet the "Great Place to Work" standards can witness more qualified job applicants, lower levels of turnover and healthcare costs, and higher levels of customer satisfaction. Therefore, option D, "all of the above," is the correct answer.

Quiz 9: Managers as Ethical Leaders and Role Models