When Sarah Worked as a Telemarketer,she Would Start Her Call

When Sarah worked as a telemarketer,she would start her call with the same statement,'Our environmental specialists will be in your area tomorrow.Would you like them to show you how you can save money?' In which part of the creative selling process was Sarah engaged?

A) Niche marketing
B) Determining potential objections
C) Researching the pre-approach
D) Prospecting
E) E-commerce