The facilitation and support approach for dealing with resistance to change seems to work best when people are frustrated by work constraints and difficulties encountered in the change process.

Question

Quizplus · Accepted Answer

The facilitation and support approach is particularly helpful when employees face frustration and challenges during the change process. This approach seeks to provide emotional and practical support to employees who are struggling with change. By addressing their concerns and issues, the facilitation and support approach can help to reduce resistance and promote a smoother transition to new ways of working. Therefore, option A is true.

The Facilitation and Support Approach for Dealing with Resistance to Change