Question 1

Problem-solving teams identify specific concerns in their areas of responsibility,develop potential solutions,and often are empowered to take action within defined limits.

Accepted Answer

This statement accurately describes the purpose and authority of problem-solving teams.

Question 2

A self-managed team refers to members from various work areas who identify and solve mutual problems.

Accepted Answer

A self-managed team is a group of employees who are responsible for managing themselves and their work, often without direct supervision, rather than being composed of members from various work areas.

Question 3

Six of the most common types of teams in organizations today are: functional teams,problem-solving teams,diversity teams,efficiency teams,virtual teams,and global teams.

Accepted Answer

The most common types of teams in organizations typically include functional teams, cross-functional teams, problem-solving teams, virtual teams, and self-managed teams. "Diversity teams" and "efficiency teams" are not commonly classified as distinct types of teams in organizational contexts.

Question 4

A leader within the marketing department who wanted to use teams to handle accounts receivable on a daily basis should probably create a self-managed team.

Accepted Answer

Accounts receivable is a finance function, not a marketing function, and typically does not require a self-managed team but rather a specialized finance team to handle daily transactions and financial records.

Question 5

A virtual team is a group of individuals who collaborate through various information technologies on one or more projects while in the same location.

Accepted Answer

A virtual team is a group of individuals who collaborate through various information technologies on one or more projects while not in the same physical location.

Question 6

Self-managed teams typically create one or more managerial levels.

Accepted Answer

Self-managed teams are designed to eliminate traditional managerial levels and empower employees to make decisions and manage their own work. The team is responsible for setting goals, making decisions, and resolving conflicts. Therefore, there is no need for managerial levels in a self-managed team.

Question 7

Functional,problem-solving,cross-functional,and even self-managed teams are never able to operate as virtual teams.

Accepted Answer

While there may be challenges and adjustments necessary for teams to work effectively as virtual teams, it is possible for all types of teams to operate in this capacity with the right tools, communication strategies, and team dynamics.

Question 8

Cross-functional teams bring together the knowledge and skills of people from different specialty areas to identify and solve mutual problems.

Accepted Answer

Cross-functional teams leverage the diverse expertise and perspectives of team members from different functional areas to achieve common goals, resolve complex issues, and improve overall performance. Their interdisciplinary nature facilitates innovation, creativity, and collaboration, leading to better outcomes and increased efficiency.

Question 9

Teams that are frequently used to foster innovation,speed,and a focus on responding to customer needs are efficiency teams.

Accepted Answer

The teams that are frequently used to foster innovation, speed, and a focus on responding to customer needs are cross-functional teams, not efficiency teams. Efficiency teams are focused on improving processes and reducing waste.

Question 10

An efficiency team usually include employees who work together daily on similar tasks and must coordinate their efforts.

Accepted Answer

An efficiency team typically comprises members from various departments or areas of expertise who come together to improve processes or solve specific problems, rather than employees who already work together daily on similar tasks.

Question 11

Virtual teams primarily work across three dimensions: distance (any place),time (any time),and increasingly across organizational boundaries (members from two or more organizations).

Accepted Answer

This statement accurately describes the three dimensions across which virtual teams work.

Question 12

A self-managed team refers to members who focus on a specific issue,develop a potential solution,and are often empowered to take action within defined limits.

Accepted Answer

The answer of A self-managed team refers to members who...

Question 13

Functional teams bring together the knowledge and skills of people from different specialty areas to identify and solve mutual problems.

Accepted Answer

Functional teams typically consist of members from the same department or area of expertise, focusing on specific tasks related to their function, unlike cross-functional teams which bring together diverse expertise.

Question 14

A cross-functional team refers to highly interdependent,competent,and empowered members who work together effectively on a daily basis to manufacture an entire product or provide an entire service to a set of customers.

Accepted Answer

The answer of A cross-functional team refers to highly interdependent,competent,and...

Question 15

Teams typically follow a similar course of development after the performing stage.

Accepted Answer

Teams do not always follow a similar course of development after the performing stage. Some teams may continue performing at a high level, while others may experience challenges and regression. Factors such as team dynamics, leadership, and external influences can impact the team's development after the performing stage.

Question 16

A functional team usually includes employees who work together daily on similar tasks and must coordinate their efforts.

Accepted Answer

A functional team is composed of employees who work together in a specific functional area, such as sales, marketing, operations, or finance. They typically have similar responsibilities, perform related tasks, and require coordination and collaboration to achieve their common goals. This type of team structure is commonly found in large organizations and can promote efficiency, expertise, and specialization.

Question 17

An effective leader knows that once a team has successfully passed through the forming,storming,and norming stages,the danger of failure during the performing stage is minimal.

Accepted Answer

While successful progression through forming, storming, and norming stages does increase the likelihood of success during the performing stage, it does not completely eliminate the possibility of failure. A leader must continue to monitor and manage the team throughout the performing stage to ensure continued success.

Question 18

Cooperation and a sense of shared responsibility develop among team members during the performing stage.

Accepted Answer

The answer of Cooperation and a sense of shared responsibility...

Question 19

Failure can occur at any point in the developmental sequence of a team.

Accepted Answer

Failure can occur at any point during the development of a team, from the initial formation stage to the norming, storming, performing, and adjourning stages. It is important for team members and leaders to be aware of potential challenges and work towards addressing them in order to increase the likelihood of success.

Question 20

Teams that fundamentally reorganize work and change the roles of managers are problem-solving teams.

Accepted Answer

Teams that fundamentally reorganize work and change the roles of managers are typically referred to as self-managed teams, not problem-solving teams. Problem-solving teams usually focus on specific issues or improvements rather than organizational restructuring.

Quiz 12: Developing and Leading Teams: Part A