The first step in managing external stakeholder relationships is to identify who the stakeholders are. The second step is to determine __________.
A) how critical each stakeholder is to the organization
B) what the law courts might do when a stakeholder files a claim against the organization
C) what particular interests or concerns the stakeholders might have
D) how many stakeholders there are in each stakeholder group
E) how to manage the different stakeholder relationships

Question

Quizplus · Accepted Answer

Once the stakeholders have been identified, it is important to determine what particular interests or concerns they might have. This helps the organization develop appropriate strategies and communication plans to effectively engage and manage these stakeholders. Options A, B, D, and E are also important steps in managing external stakeholder relationships, but identifying their interests and concerns is the second step.

The First Step in Managing External Stakeholder Relationships Is to Identify