For years many people perceived it as difficult to tape programs on video cassette recorders (VCRs).They could not master the multiple programming steps.As a result,makers of VCRs streamlined the system.To tape a show,all the user needed was a program number available in TV Guide.Makers of VCRs realized that which product characteristic was slowing sales?
A) complexity
B) trialability
C) compatibility
D) relative advantage

Question

Quizplus · Accepted Answer

The fact that many people perceived it as difficult to tape programs on VCRs indicates that the complexity of the product was slowing sales. The makers of VCRs realized this and streamlined the system to make it simpler and more user-friendly.

For Years Many People Perceived It as Difficult to Tape