Nadia has information she must deliver to a client. What should Nadia do first?
A) Prepare a rough draft of her letter
B) Find the address and correct spelling of the company
C) Conduct research to make sure her information is complete
D) Determine whether a letter is even necessary

Question

Quizplus · Accepted Answer

Before Nadia writes a letter, she should consider its costs in terms of her time and workload. Whenever possible, don't write a letter! Would a telephone call, e-mail message, instant message, or brief visit to a client allow her to deliver the message more quickly?

Nadia Has Information She Must Deliver to a Client