In the closing of a claim letter, you should
A) justify and explain your request.
B) promote goodwill and summarize your request.
C) reference all copies of pertinent documents enclosed.
D) warn the company that failure to comply could cause legal action.

Question

Quizplus · Accepted Answer

To create an effective claim letter, you should put a statement of goodwill and a summary of your request in the closing. The justification, explanation, and reference to pertinent documents should be provided in the body of a claim letter. A warning of legal action is not appropriate.

In the Closing of a Claim Letter, You Should