You can improve the effectiveness of a direct claim letter by
A) using a few threatening words to get your point across.
B) providing a detailed timeline of what happened and the specific person who is to blame for the problem.
C) explaining the problem with necessary details.
D) including a subtle reference to your attorney or to the Better Business Bureau.

Question

Quizplus · Accepted Answer

The body of a direct claim letter should explain the problem, providing necessary details so that the difficulty can be corrected without further correspondence. Using threats and blaming people are not effective techniques.

You Can Improve the Effectiveness of a Direct Claim Letter