The reduction of errors to 3.4 defects per million opportunities is central to the concept of:
A) six sigma.
B) TQM.
C) benchmarking.
D) cycle time reduction.
E) BPR.

Question

Quizplus · Accepted Answer

The concept of reducing errors to 3.4 defects per million opportunities is a cornerstone of the Six Sigma methodology. This involves achieving a very low defect rate by focusing on process improvement, reducing variability, and using data-driven decision making.

The Reduction of Errors to 3