Which of the following is NOT listed as an attitude or belief which can affect company conditions that contribute to job satisfaction?
A) optimism and flexibility
B) a feeling of self-esteem
C) a clear delineation between work and social life
D) effective handling of abuse from customers
Correct Answer:
Verified
Q1: An internal customer is a
A) customer who
Q2: Which of the following problems is said
Q4: After identifying customer needs, you then
A) search
Q5: Which one of the following is the
Q6: The emphasis in effective selling is to
A)
Q7: The best-accepted axiom about keeping customers happy
Q8: The cycle of service chart lists a
Q9: A financial result associated with a small
Q10: To help preserve job satisfaction, it is
Q11: To bond with a customer is to
A)
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