The best-accepted axiom about keeping customers happy is to
A) keep prices lower than the competition.
B) get involved in relationship selling.
C) update them regularly on upcoming sales.
D) maintain high-quality service.

Question

Quizplus · Accepted Answer

Maintaining high-quality service is the best-accepted axiom for keeping customers happy. While offering competitive prices and updating customers on upcoming sales may attract new customers, it is the quality of service that keeps them coming back and builds customer loyalty. Developing strong relationships with customers through relationship selling is also important but ultimately relies on providing high-quality service.

The Best-Accepted Axiom About Keeping Customers Happy Is to